Terms of Service

TERMS OF SERVICE

Last Updated: [Date]

These Terms of Service ("Terms") govern your access to and use of LegalScanner (the "Service"), operated by [LLC Name] ("Company," "we," "us," or "our"), a [State] limited liability company. The Service includes our website at legalscanner.net and our LegalScanner application for iOS (the "App"); references to the "Service" include the App unless stated otherwise. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

If you obtained the App from the Apple App Store, the additional terms in Section 13 (Apple App Store) also apply and control over any conflicting provision in these Terms.

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1. ELIGIBILITY
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1.1 Age Requirement. You must be at least 18 years of age to use the Service. By creating an account or using the Service, you represent and warrant that you are at least 18 years old.

1.2 No Services for Minors. The Service is not directed to, and we do not knowingly collect personal information from, individuals under the age of 18. If we become aware that a user is under 18, we will immediately suspend or terminate their account and delete any associated data. If you believe a minor has accessed the Service, please contact us at [contact@legalscanner.net].

1.3 Legal Capacity. You represent that you have the legal capacity to enter into a binding contract in your jurisdiction and are not prohibited from using the Service under any applicable laws.

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2. NOT LEGAL ADVICE — NO ATTORNEY-CLIENT RELATIONSHIP
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2.1 Informational Purpose Only. THE SERVICE PROVIDES AI-GENERATED ANALYSIS OF LEGAL DOCUMENTS FOR INFORMATIONAL PURPOSES ONLY. NOTHING ON THIS PLATFORM CONSTITUTES LEGAL ADVICE, A LEGAL OPINION, OR A SUBSTITUTE FOR ADVICE FROM A QUALIFIED, LICENSED ATTORNEY.

2.2 No Attorney-Client Relationship. Use of the Service does not create an attorney-client relationship between you and [LLC Name] or any of its employees, contractors, or affiliates. No such relationship is formed by your use of the Service under any circumstances.

2.3 Consult a Lawyer. The AI-generated analysis may be incomplete, inaccurate, or inapplicable to your specific situation. Legal documents and their implications vary significantly based on jurisdiction, context, and individual circumstances. You are strongly encouraged to consult a licensed attorney before signing, executing, or relying on any legal document.

2.4 No Unauthorized Practice of Law. [LLC Name] is a technology company, not a law firm. The Service does not engage in the practice of law and does not provide legal representation.

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3. USER ACCOUNTS
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3.1 Account Registration. To access certain features, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials.

3.2 Account Security. You are solely responsible for all activity that occurs under your account. You agree to notify us immediately at [contact@legalscanner.net] if you suspect unauthorized access or a security breach.

3.3 One Account Per User. You may not create multiple accounts to circumvent usage limits, suspensions, or other restrictions.

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4. USER RESPONSIBILITIES AND UPLOADED CONTENT
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4.1 Right to Upload. By uploading a document to the Service, you represent and warrant that:
   (a) you have the legal right to upload and process the document;
   (b) uploading the document does not violate any confidentiality agreement, non-disclosure agreement, court order, or applicable law;
   (c) you are not uploading documents on behalf of another person without their knowledge and consent where such consent is required;
   (d) the document does not contain content that is illegal, fraudulent, or intended to facilitate harm.

4.2 Sensitive Information. You acknowledge that documents you upload may contain sensitive personal, financial, or legal information. You assume full responsibility for ensuring you have appropriate rights and permissions before uploading any document.

4.3 Your Content. You retain all ownership rights to documents you upload. You grant [LLC Name] a limited, non-exclusive, non-transferable license to process your uploaded content solely for the purpose of providing the Service to you. We do not use your uploaded content to train AI models, and we do not transmit your document content or the resulting analysis to our analytics providers.

4.4 No Reliance on Completeness. You acknowledge that AI analysis may not identify all relevant clauses, risks, or legal issues in a document, and you agree not to rely solely on the Service's output for any consequential legal decision.

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5. ACCEPTABLE USE AND PROHIBITED ACTIVITIES
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5.1 Permitted Use. You may use the Service only for lawful, personal, or internal business purposes consistent with these Terms.

5.2 Prohibited Activities. You agree not to:
   (a) use the Service to analyze documents you do not have the right to access or process;
   (b) attempt to reverse-engineer, scrape, or extract the underlying AI models, prompts, or systems;
   (c) use automated bots, scripts, or tools to access the Service in a manner that circumvents usage limits or rate limiting;
   (d) upload documents containing malware, malicious code, or content designed to damage the Service or its users;
   (e) impersonate another person or entity or misrepresent your affiliation;
   (f) use the Service in any manner that violates applicable local, state, national, or international law;
   (g) resell, sublicense, or commercially redistribute the Service or its outputs without our express written consent;
   (h) use the Service to process documents related to illegal activities.

5.3 Monitoring. We reserve the right, but not the obligation, to monitor use of the Service for compliance with these Terms. Such monitoring is limited to account-level and technical signals (for example, scan volume, rate limits, and abuse indicators). We do not use screen recording or session replay, and we do not review the content of your uploaded documents for monitoring purposes.

5.4 Usage Analytics. We collect a limited set of product analytics — such as pages viewed, onboarding steps completed, scans started and completed, and subscription events — to operate, measure, and improve the Service. The content of your documents and the analysis generated from them are never included in this analytics data. What we collect, why, and your choices (including your cookie choice) are described in our Privacy Policy, which forms part of these Terms.

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6. SUBSCRIPTION, BILLING, AND CANCELLATION
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6.1 Free Tier. The Service offers a limited free tier providing 2 document scans per calendar month at no charge.

6.2 Paid Plans. Paid subscription plans (currently "Pro" and "Team") provide additional features and increased usage limits as described on our pricing page. Current pricing on our website is $20/month for Pro and $49/month for Team. Prices in the App are set through App Store pricing and are displayed in your local currency on the purchase screen before you buy; they may differ from website pricing. The price shown to you at the time of purchase governs.

6.3 Two Purchase Channels. How you are billed depends on where you purchase:
   (a) Website. Purchases made at legalscanner.net are processed by Stripe, and [LLC Name] is the merchant of record.
   (b) iOS App. Purchases made in the App are processed by Apple through In-App Purchase. APPLE IS THE MERCHANT OF RECORD FOR THESE TRANSACTIONS. Apple's payment, billing, refund, and subscription-management rules apply, and your purchase is also subject to the Apple Media Services Terms and Conditions.
   Entitlements are tied to your LegalScanner account, not to the device or channel. A plan purchased on one channel applies across the website and the App. You should not hold subscriptions on both channels at once; if you do, you will be charged separately by each.

6.4 Billing — Website (Stripe). Subscriptions are billed on a monthly recurring basis. By subscribing, you authorize [LLC Name] to charge your payment method on file at the beginning of each billing cycle.

6.5 Billing — iOS App (Apple In-App Purchase). Payment is charged to your Apple Account at confirmation of purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your Apple Account is charged for renewal within 24 hours prior to the end of the current period, at the then-current price for the plan. You can manage your subscription and turn off auto-renew in your Apple Account settings after purchase.

6.6 Free Trial (iOS App). Where offered and where you are eligible, the App may provide a one-week (7-day) free trial of Pro as an App Store introductory offer. Eligibility is determined by Apple and is generally limited to one trial per Apple Account (including Family Sharing groups). UNLESS YOU CANCEL AT LEAST 24 HOURS BEFORE THE TRIAL ENDS, THE TRIAL WILL AUTOMATICALLY CONVERT TO A PAID PRO SUBSCRIPTION AND YOUR APPLE ACCOUNT WILL BE CHARGED. If you purchase a subscription during a free trial, any unused portion of that trial is forfeited. The Team plan is not offered with a free trial.

6.7 Automatic Renewal. SUBSCRIPTIONS AUTOMATICALLY RENEW AT THE END OF EACH BILLING PERIOD UNLESS CANCELED BEFORE THE RENEWAL DATE. You are responsible for canceling if you do not wish to be charged for the next billing cycle.

6.8 Cancellation.
   (a) Website subscriptions. Cancel at any time through your account settings.
   (b) iOS subscriptions. You must cancel through Apple — open Settings on your device, tap your name, then Subscriptions, and select LegalScanner. WE CANNOT CANCEL AN APPLE SUBSCRIPTION ON YOUR BEHALF, AND DELETING THE APP DOES NOT CANCEL YOUR SUBSCRIPTION.
   In both cases, cancellation takes effect at the end of the current billing period, and you retain access to paid features until that period ends.

6.9 Refunds.
   (a) Website purchases. All fees are non-refundable except as required by applicable law. We do not provide prorated refunds for partial billing periods. If you believe you have been charged in error, contact us within 30 days at [contact@legalscanner.net].
   (b) App Store purchases. Because Apple is the merchant of record, refunds for purchases made in the App are handled solely by Apple under its policies. WE CANNOT ISSUE REFUNDS FOR APP STORE PURCHASES. Request a refund through Apple at reportaproblem.apple.com.

6.10 Scan Credit Packs. Credit packs (currently 10 scans and 25 scans) are one-time purchases — processed by Stripe on the website, or as consumable In-App Purchases in the App. Credits are non-refundable and non-transferable, do not expire, and are tied to your account.

6.11 Restoring Purchases. If you reinstall the App or sign in on a new device, use "Restore purchases" in the App's billing screen to restore an active App Store subscription. Restoring associates the purchase with the LegalScanner account you are signed into.

6.12 Price Changes.
   (a) Website. We may change pricing with at least 30 days' notice. Continued use after a price change constitutes acceptance of the new pricing.
   (b) iOS. Price changes for auto-renewing subscriptions are administered through the App Store. Apple will notify you of a price increase and, where required, will not renew your subscription until you consent to the new price.

6.13 Taxes.
   (a) Website. Prices do not include applicable taxes. You are responsible for any taxes, levies, or duties imposed by your jurisdiction.
   (b) iOS. Apple, as merchant of record, collects and remits applicable sales tax, VAT, or GST on App Store purchases. The price displayed at purchase reflects tax where Apple is required to include it.

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7. INTELLECTUAL PROPERTY
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7.1 Our Property. The Service, including its software, AI models, prompts, design, branding, text, graphics, and all other content created by [LLC Name], is owned by [LLC Name] and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our platform without express written permission.

7.2 Your Content. You retain ownership of documents you upload. [LLC Name] does not claim ownership of your uploaded documents.

7.3 AI Output. The analysis, flags, summaries, and other output generated by the Service in response to your documents ("Output") is provided to you for your personal or internal business use. You may not resell or redistribute Output as a standalone legal analysis product or service.

7.4 Feedback. If you provide feedback or suggestions about the Service, you grant [LLC Name] a royalty-free, perpetual license to use such feedback for any purpose without obligation to you.

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8. LIMITATION OF LIABILITY
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8.1 Disclaimer of Warranties. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED ANALYSIS WILL BE ACCURATE, COMPLETE, OR APPLICABLE TO YOUR SITUATION.

8.2 AI Inaccuracies. YOU EXPRESSLY ACKNOWLEDGE THAT AI-GENERATED ANALYSIS IS INHERENTLY PROBABILISTIC AND MAY BE INCORRECT, INCOMPLETE, OUTDATED, OR INAPPLICABLE. [LLC Name] MAKES NO REPRESENTATION THAT THE SERVICE WILL IDENTIFY ALL RISKS OR PROBLEMATIC CLAUSES IN ANY DOCUMENT.

8.3 Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, [LLC Name]'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO [LLC Name] IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

8.4 Exclusion of Consequential Damages. IN NO EVENT SHALL [LLC Name] BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR DAMAGES ARISING FROM RELIANCE ON AI-GENERATED ANALYSIS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.5 Basis of Bargain. You acknowledge that the limitations of liability in this Section reflect a reasonable allocation of risk and are an essential basis of the bargain between you and [LLC Name].

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9. INDEMNIFICATION
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You agree to indemnify, defend, and hold harmless [LLC Name] and its officers, directors, members, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service in violation of these Terms; (b) your uploaded content; (c) your violation of any third-party rights; or (d) your reliance on AI-generated analysis for any legal, financial, or other consequential decision.

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10. TERMINATION
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10.1 By You. You may close your account at any time through your account settings or by contacting [contact@legalscanner.net].

10.2 By Us. We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, with or without notice, for violations of these Terms, fraudulent activity, chargebacks, abuse of the platform, or any other reason we deem appropriate.

10.3 Effect of Termination. Upon termination, your right to access the Service ceases immediately. For free-tier users, uploaded documents are not permanently stored and will be purged per our data retention schedule. For paid users, vault documents will be retained for 30 days post-termination to allow data export, after which they will be deleted.

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11. GOVERNING LAW AND DISPUTE RESOLUTION
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11.1 Governing Law. These Terms are governed by the laws of the State of [State], without regard to its conflict of law provisions.

11.2 Informal Resolution. Before initiating formal proceedings, you agree to contact us at [contact@legalscanner.net] and attempt to resolve any dispute informally for at least 30 days.

11.3 Binding Arbitration. If informal resolution fails, any dispute arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, except as prohibited by applicable law. Arbitration shall take place in [State/City] or via videoconference.

11.4 Class Action Waiver. YOU AND [LLC Name] AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.

11.5 Exceptions. Either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

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12. MODIFICATIONS TO THESE TERMS
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We may update these Terms from time to time. When we make material changes, we will notify you by email or a prominent notice in the Service at least 14 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you disagree with the changes, you must stop using the Service and cancel your subscription before the effective date.

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13. APPLE APP STORE — ADDITIONAL TERMS
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This Section applies only if you obtained the App from the Apple App Store, and controls over any conflicting provision elsewhere in these Terms.

13.1 Acknowledgment. These Terms are between you and [LLC Name] only, and not with Apple Inc. ("Apple"). [LLC Name], not Apple, is solely responsible for the App and its content.

13.2 Scope of License. The license granted to you for the App is a non-transferable license to use the App on any Apple-branded product that you own or control, as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions, except that the App may be accessed by other accounts associated with you via Family Sharing or volume purchasing.

13.3 Maintenance and Support. [LLC Name] is solely responsible for providing any maintenance and support for the App, as specified in these Terms or as required by applicable law. Apple has no obligation whatsoever to furnish any maintenance or support services for the App.

13.4 Warranty. [LLC Name] is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are [LLC Name]'s sole responsibility.

13.5 Product Claims. [LLC Name], not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and use of it, including: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.

13.6 Intellectual Property Rights. In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, [LLC Name], not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.

13.7 Legal Compliance. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

13.8 Developer Contact. Questions, complaints, or claims regarding the App should be directed to:
   [LLC Name]
   [Address]
   [contact@legalscanner.net]

13.9 Third-Party Terms. You must comply with applicable third-party terms of agreement when using the App.

13.10 Third-Party Beneficiary. You acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

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14. GENERAL PROVISIONS
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14.1 Entire Agreement. These Terms, together with the Privacy Policy and (for App users) the additional terms in Section 13, constitute the entire agreement between you and [LLC Name] regarding the Service.

14.2 Severability. If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.

14.3 Waiver. Failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

14.4 Assignment. You may not assign your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

14.5 Contact. Questions about these Terms should be directed to:
   [LLC Name]
   [Address]
   [contact@legalscanner.net]